Privacy Policy

  • Home
  • Privacy Policy

MyCOoffice understands the need to protect the privacy of the personal information you provide to MyCOoffice with respect to your access and use of MyCOoffice's Websites and Mobile Application.

By using or accessing the Platform, you hereby agree to the terms of this Privacy Policy, especially the terms with respect to collection, storage, processing and sharing of your personal information. If you disagree with this Privacy Policy, please do not use or access our Platform.

We receive and store any information you enter on our Website or give us in any other way. This includes information that can identify you (i.e. personal information), including your first and last name, telephone number, postal and email addresses and billing information. We may also request information about your location, travel plans and coworking preferences. You can choose not to provide information to us, but in general some information about you is required in order for you to receive relevant offerings also required in order for you to ask us a question or initiate other transactions on our site. You will have the opportunity to provide contact and coworking-related information for other people through our Website.

When you provide us with personal information to search or to book a space, verify your Billing Information (such as your Debit / credit card number, cardholder name, and card expiration date etc), we imply it as your consent and use it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

We ask for and collect the following personal information about you when you use our Platform.

Verification Information: We may collect your identity verification information (such as images of government issued ID, passport, national ID card, or driving license, as permitted by applicable laws) or other authentication information, as and when the need arises to ensure such a level of identity authentication, with clear prior intimation.

Payment Information (Users): To make a booking on our Platform, we shall require certain financial information from the Users, such as bank account details and credit or debit card information to facilitate the payments and comply with any applicable laws/regulations/rules. Payment Information (Co Working Space Partner): To list a Co Working Space on the Platform, Co working Spaces will be required to share their banking details with us for settlement of payments. This information includes, Name of the Account Holder, Account Number, IFSC Code, Branch Name, Bank Name and GST Number.

Transaction Information: We collect transaction details related to your use of our services, including the type of services you requested or provided, your purchase details, date and time the service was provided, amount charged, duration of usage, and payment method.

Communications and Interaction Information: When you communicate with MyCOoffice or with other members using our Platform, we collect information about such communication. We may receive information about you from third parties, in the course of your interaction with our Platform. We may retain this information to provide our services to the Users and Co Working Space Partners, comply with legal obligations, or in order to improve our services and overall user experience.


We use your information primarily to provide you with our services, and to fulfil our legal obligations while doing so. This information is used to improve and develop our Platform, provide you with custom suggestions according to your usage, and to create a safe environment for exchange of services.

  • To list Co Working Space Partner’s services on our Platform and making them available to the Users.
  • To verify User identity while making or accepting a booking. These identity details can be used to pre-fill booking forms allowing expeditious booking of services.
  • To send booking confirmations, service messages, support messages, updates, and notifications.
  • To determine the Booking Fee, Co Working Space Partner’s Fees
  • To send price update messages to the Co Working Space Partner, adjusted according to MyCOoffice.
  • To process and facilitate payments for the booking, we use your payment details such as saved credit or debit card details, bank account details, GST Number, billing address, and other linked third-party payment Platform or methods.
Safety, Security and Support
  • To detect and prevent fraud, spam, abuse, and other harmful activity.
  • To verify or authenticate account information provided by a User or Co Working Space Partner.
  • Using ratings and reviews to improve performance of Co Working Space Partners, and to deactivate accounts that are below a required threshold of ratings.
LEGAL Requirements
  • To enforce the Terms of Use, available on our Platform.
  • To comply with legal and regulatory obligations.
  • To communicate any changes in the Privacy Policy, Terms of Use, or any other agreement.
  • To investigate or address claims or disputes relating to your use of MyCOoffice's services.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Feed Back